Services
Five ways to work together whether you need to diagnose what's going on, build smarter systems, train your team, add a custom AI assistant, or lead a complex digital initiative.
Guiding Point serves mission-based nonprofits directly and supports government prime contractors as a trusted subcontractor delivering web, AI content ops, and digital strategy services to the clients and communities their contracts serve.
Who We Work With
Mission-Based Nonprofits
We work directly with nonprofit organizations that need clearer websites, smarter content systems, practical AI training, and custom chatbots designed for the realities of mission-driven work, limited capacity, and non-technical staff.
Government Prime Contractors
Subcontract Support
We support government primes as a qualified subcontractor delivering web, AI content ops, team training, and digital strategy services to the public-sector clients, agencies, and communities their contracts serve. The prime stays on contract. We handle the digital and AI delivery.
Website Audit + Modernization Roadmap
Clarity on what to fix first and why.
Who it's For
Mission-based nonprofits that need clarity on what to fix before investing in a rebuild and government primes whose contracts require web modernization, accessibility, or content improvements for the organizations or communities they serve.
What You Get
- UX and content structure review covering clarity, navigation, and messaging.
- Performance and accessibility quick wins that support trust and compliance.
- SEO fundamentals check including metadata, indexability, and on-page issues.
- Conversion review covering CTAs, flow, and friction points.
- A prioritized roadmap from quick wins to larger upgrades with effort and impact notes your leadership and technical teams can actually use.
Outcome
A practical, sequenced plan you can execute with us, your internal team, or existing vendors without guessing where to start.
AI-Supported Content Operations
SOPs, prompts, QA, and workflows that help real humans ship better content, faster.
Who it's For
Nonprofit communications, program, and operations staff who need repeatable, staff-friendly content workflows and government primes whose client organizations need documented AI-assisted content systems as part of a digital modernization contract.
What You Get
- Content workflow mapping covering roles, approvals, and publishing cadence.
- Simple SOPs for drafting, editing, publishing, and repurposing.
- A prompt and template library tailored to your brand voice, audiences, and channels.
- QA checklist for facts, tone, accessibility, and compliance-friendly checks.
- Templates for briefs, outlines, and production-ready drafts.
Outcome
A repeatable content system that helps your team publish faster and stay aligned.
AI Team Training
Help your staff use AI safely and confidently in their day-to-day work.
Who it's For
Nonprofit teams whose staff are using AI inconsistently or not at all and government primes who need qualified subcontract support to deliver AI literacy and adoption training to the organizations their contracts serve.
What You Get
- Plain-language training on what AI can and cannot do.
- Role-based examples for program, comms, development, and operations staff.
- Guardrails for privacy, compliance, and brand voice.
- Guided practice using your own content, templates, and prompt kits.
- Simple "when to use AI / when not to" decision points non-technical staff can follow.
Outcome
A team that knows how to use AI with confidence, consistency, and appropriate caution built around your actual tools and workflows.
Custom Mission-Aware Chatbots & AI Assistants
AI built from your own content, in your own voice, designed for the people you serve.
Who it's For
Nonprofits ready to give staff and visitors a faster, more accurate way to find answers and content support and government primes whose contracts include AI tool implementation or digital capacity building for client organizations.
What You Get
- A custom AI assistant trained on your FAQs, website content, and key documents.
- Client and visitor-facing support for common questions without burdening staff.
- Internal staff support for quickly locating policies, procedures, and reference language.
- On-brand content starting points grounded in your actual programs and services.
- Full documentation so you own the configuration, prompts, and knowledge base with no vendor lock-in.
Outcome
A chatbot that sounds like your organization, understands your work, and reduces repetitive load on your team without feeling like a generic widget.
Fractional Digital Strategy Lead
A steady partner who keeps projects moving and conversations grounded in reality.
Who it's For
Nonprofit leaders who need ongoing senior digital guidance without adding a full-time role and government primes who need a reliable subcontract digital strategy partner to lead web, content, and AI workstreams for the organizations their contracts serve.
What You Get
- Weekly or biweekly strategy and priority alignment.
- Roadmap management covering what ships next, what matters most, and what pauses.
- Stakeholder coordination across leadership, program and marketing, and technical and creative teams.
- Performance tracking and iteration loops tied to the metrics that matter to you.
- Guardrails for brand consistency, content quality, and responsible AI use.
Outcome
Momentum, clarity, and measurable progress with one point of contact who keeps people, timelines, and decisions moving.
Not sure which fits or are you a prime looking for subcontract support?
Send a quick note about your project, contract, or organization and we'll recommend the best starting point. No pressure, no hard sell.
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