Privacy Policy
Last Updated: January 28, 2025
1. Introduction
Guiding Point Consulting, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website guidingpointconsults.com and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Information You Provide to Us
We collect information that you voluntarily provide when you:
- Contact us: Name, email address, phone number, company name, website URL, and message content
- Request services: Business information, project details, and communication preferences
- Subscribe to updates: Email address and preferences
Information Automatically Collected
When you visit our Site, we may automatically collect certain information about your device, including:
- Log Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring website
- Cookies and Similar Technologies: We use cookies to improve your experience and analyze site usage
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver and improve our consulting services
- Send you information about our services (with your consent)
- Analyze website usage and improve user experience
- Comply with legal obligations
- Prevent fraud and enhance security
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Netlify: Website hosting and form management
- Email service providers: To send communications
- Analytics providers: To understand website usage
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our site
- Preference Cookies: Remember your settings and preferences
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Limited access to personal information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Restriction: Request restriction of processing your personal information
- Data Portability: Request a copy of your data in a structured format
- Withdraw Consent: Withdraw consent for data processing (where applicable)
To exercise any of these rights, please contact us at hello@guidingpointconsults.com.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access, correct, or delete your personal data
- Right to restrict or object to data processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
13. Do Not Track Signals
Some web browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals because there is no industry standard for how to handle them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Guiding Point Consulting, LLC
Email: hello@guidingpointconsults.com
Location: Tampa, Florida